Your Privacy Matters

Privacy Policy

Last updated: February 2025

At CodePort.pro, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

Information you provide directly

When you contact us through our website forms, email, or other communication channels, we may collect your name, email address, phone number, company name, and details about your project requirements. This information is provided voluntarily when you submit an enquiry or request a consultation.

Information collected automatically

When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, operating system, referral source, pages visited, duration of visit, and general location data. This is collected through cookies and similar tracking technologies.

Third-party services

We use Formspree for form submissions, which may process your data according to their own privacy policy. We recommend reviewing the privacy policies of any third-party services linked from our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our services • To deliver, maintain, and improve our services and website • To communicate with you about projects, updates, and relevant information • To analyse website usage and improve user experience • To comply with legal obligations and protect our legitimate business interests • To send occasional newsletters or updates about our services (only with your explicit consent)

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily submit your information through our contact forms or subscribe to communications • Legitimate Interests: To operate and improve our business, website, and services • Contractual Necessity: When processing is required to fulfil a contract with you or take steps at your request prior to entering a contract • Legal Obligation: When we are required to process data to comply with applicable laws

4. Cookies and Tracking Technologies

What are cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how visitors interact with our site and improve the browsing experience.

Types of cookies we use

• Essential Cookies: Required for the website to function properly. These cannot be disabled. • Analytics Cookies: Help us understand how visitors use our website, which pages are most popular, and how users navigate the site. • Preference Cookies: Remember your settings and preferences for future visits.

Managing cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies, delete existing cookies, and set preferences for certain websites.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., hosting providers, email services). These providers are contractually obligated to protect your data. • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, regular security assessments, and access controls limiting data access to authorised personnel only.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 24 months unless an ongoing business relationship exists. When data is no longer required, it is securely deleted or anonymised.

8. Your Rights (GDPR & UK DPA 2018)

Under the GDPR and UK Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you. • Right to Rectification: You can request correction of inaccurate or incomplete data. • Right to Erasure: You can request deletion of your personal data in certain circumstances. • Right to Restriction: You can request that we restrict processing of your data. • Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format. • Right to Object: You can object to processing of your data based on legitimate interests or for direct marketing. • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, as required by law.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

CodePort.pro Portsmouth, United Kingdom Email: hello@codeport.pro

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection: ico.org.uk