Legal

Terms of Service

Last updated: February 2025

Welcome to CodePort.pro. These Terms of Service govern your use of our website and the digital services we provide. By engaging our services or using our website, you agree to these terms. Please read them carefully before proceeding.

1. Definitions

In these Terms of Service, the following definitions apply:

• "Company", "We", "Us", "Our" refers to CodePort.pro, a digital solutions agency based in Portsmouth, United Kingdom. • "Client", "You", "Your" refers to any individual or entity that engages our services or uses our website. • "Services" refers to all web development, mobile development, design, consulting, and related digital services provided by CodePort.pro. • "Project" refers to any specific work engagement agreed upon between the Company and the Client. • "Deliverables" refers to all work products, code, designs, and materials produced as part of a Project. • "Website" refers to codeport.pro and all associated subdomains.

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.

We reserve the right to modify these terms at any time. Continued use of our website or services after changes constitutes acceptance of the updated terms. Material changes will be communicated via email or notice on our website.

3. Services

Scope of services

CodePort.pro provides custom digital solutions including but not limited to web application development, mobile application development, SaaS platform development, e-commerce solutions, UI/UX design, cloud infrastructure management, and ongoing maintenance and support.

Service delivery

All services are delivered according to project specifications agreed upon in writing (via proposal, statement of work, or email confirmation). We use agile development methodologies and provide regular progress updates throughout each engagement.

Quality assurance

We are committed to delivering high-quality work. All projects undergo thorough testing and quality assurance processes before delivery. However, we cannot guarantee that all software will be entirely free of bugs or defects upon initial delivery.

4. Project Engagement

Proposals and agreements

Each project begins with a detailed proposal outlining scope, timeline, deliverables, and pricing. Work commences only after written acceptance of the proposal and receipt of the initial deposit.

Client responsibilities

Clients are responsible for providing timely feedback, necessary content and assets, access to required systems and accounts, and designating a primary point of contact. Delays caused by the Client may result in timeline adjustments.

Change requests

Any changes to the agreed project scope must be submitted in writing. We will assess the impact on timeline and cost, and provide an updated estimate. Changes are implemented only after written approval of the revised terms.

5. Payment Terms

Payment structure

Our standard payment structure is 40% deposit upon project commencement, 30% at the project midpoint, and 30% upon completion and delivery. Alternative payment arrangements may be agreed upon for larger projects.

Invoicing and payment

Invoices are issued at each milestone and are payable within 14 days of issue. All prices are quoted in British Pounds Sterling (GBP) unless otherwise stated. Prices are exclusive of VAT, which will be added where applicable.

Late payments

Late payments may incur interest at a rate of 2% per month on the outstanding balance. We reserve the right to suspend work on any project with overdue payments. Persistent non-payment may result in project termination.

6. Intellectual Property

Ownership of deliverables

Upon full payment for a project, ownership of the custom deliverables created specifically for the Client transfers to the Client. This includes custom code, designs, and content created exclusively for the project.

Pre-existing materials

Any pre-existing code, frameworks, libraries, tools, or methodologies used in the project remain the property of their respective owners. We grant the Client a non-exclusive, perpetual licence to use such materials as part of the delivered project.

Open-source components

Where open-source software is used in a project, such software remains subject to its original licence terms. We will provide documentation of all open-source components used upon request.

Portfolio rights

Unless otherwise agreed in writing, we reserve the right to showcase completed projects in our portfolio, including screenshots and general descriptions of the work performed. No confidential information will be disclosed.

7. Confidentiality

Both parties agree to treat all confidential information disclosed during the course of a project with strict confidence. Confidential information includes but is not limited to business plans, technical specifications, financial data, and proprietary processes.

We are happy to sign Non-Disclosure Agreements (NDAs) before discussing project details. Confidentiality obligations survive the termination of any agreement between the parties.

8. Warranties and Limitations

Service warranty

We warrant that our services will be performed with reasonable skill and care, in accordance with industry standards. All deliverables will materially conform to the agreed specifications.

Bug-fix period

All projects include a post-launch support period (as specified in the project agreement) during which we will fix any bugs or defects at no additional cost. This warranty covers issues arising from our work and does not extend to problems caused by third-party modifications, hosting issues, or client-side changes.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claims arising from a project shall not exceed the total fees paid by the Client for that project. We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

No guarantee of results

While we strive to deliver excellent results, we do not guarantee specific business outcomes such as increased revenue, traffic, or conversions. The success of a digital product depends on many factors beyond our control.

9. Termination

Termination by client

The Client may terminate a project at any time by providing written notice. In such cases, the Client shall pay for all work completed up to the date of termination, plus any non-refundable third-party costs incurred.

Termination by us

We reserve the right to terminate a project if the Client breaches these terms, fails to make payment, or becomes unresponsive for more than 30 consecutive days. We will provide reasonable written notice before termination.

Effect of termination

Upon termination, we will deliver all completed work to the Client (subject to full payment). Incomplete work-in-progress will be delivered in its current state. Confidentiality obligations continue after termination.

10. Website Usage

When using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable laws • Attempt to gain unauthorised access to our systems or data • Introduce viruses, malware, or other malicious code • Scrape, crawl, or use automated tools to extract data without our consent • Interfere with the proper functioning of the website • Impersonate any person or entity or misrepresent your affiliation

11. Force Majeure

Neither party shall be liable for any delay or failure to perform obligations due to events beyond their reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet outages, or other force majeure events. The affected party shall notify the other party promptly and make reasonable efforts to mitigate the impact.

12. Dispute Resolution

In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiation fails, the parties agree to pursue mediation before resorting to legal proceedings.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

CodePort.pro Portsmouth, United Kingdom Email: hello@codeport.pro